Frequently asked questions.
Question for Our Services
We recommend professional maintenance for your garage door and opener at least once a year. Regular service ensures your system runs smoothly, extends its lifespan, and helps prevent unexpected breakdowns. If your garage door gets daily use, especially in extreme climates, consider a check-up every 6 months.
Look out for:
Loud or unusual noises
Slow or jerky movement
Sagging or misaligned door sections
Door not closing fully
Remote or wall button unresponsive
Addressing these early can prevent costly repairs later.
Yes! Lubricating your door’s moving parts every 4–6 months is a simple and effective DIY task. Use a silicone-based lubricant on:
Rollers
Hinges
Springs
Tracks (lightly)
Avoid using grease or WD-40, as they attract dirt and can gum up the mechanism.
Our technician will inspect your garage door, explain the issue, and review your repair or replacement options before any work begins. We are completely honest and transparent — we’ll tell you the situation as it is and never try to upsell unnecessary services. Many customers praise our clear communication and straightforward approach in reviews.
We’ll help you make right decision after an honest inspection of your garage door and situation. No upsells, no gimmicks.
Yes! Estimates are always FREE. If we don't fix it - you do not pay. No strings attached.
Yes! Give us a call anytime and we’ll take care of you. Whether it’s a virtual consultation or an in-person visit, we’ll choose the best approach to get your garage door back on track quickly and safely.
Question about Garage Door Motors
Place a roll of paper towels or a small box in the door’s path, then close the door. It should automatically reverse when it touches the object. If not, your safety sensors may be misaligned or malfunctioning—call for service immediately. Test this feature monthly to keep your system safe.
Common reasons include:
Dead batteries
Signal interference
Disconnected power
Faulty logic board or remote
Try replacing the battery, checking for obstructions, and reprogramming the remote. If it still doesn't work, a technician can diagnose the issue.
Keep it clean: Wipe down the tracks and hardware periodically.
Lubricate moving parts regularly.
Tighten hardware once or twice a year.
Balance the door: An unbalanced door strains the opener.
Schedule annual professional inspections to catch issues early.
Proactive maintenance saves money and ensures safe, smooth operation.