✅ Warranty Information
At Reliable Garage Door (dba Doorgi), we stand behind our work with straightforward, no-hassle warranties. Whether it’s a repair, a new motor, or a full door installation, we aim to provide peace of mind long after the job is done.
🛠️Repairs
We believe in doing things right the first time. That’s why all repairs come with the following warranties:
General Repairs – 1-year unconditional warranty on both parts and labor.
Torsion & Extension Springs – 3-year warranty on both parts and labor.
If the issue we repaired breaks again within the warranty period, we’ll fix it 100% free — no charge for parts, labor, or service call.
⚙️ Customer-Provided Motors
If you provide your own opener or motor, we’ll still back our work:
Labor Warranty – 1 year on installation
Note: We do not warranty parts or devices not provided by us.
🛠️ LiftMaster Garage Door Openers
As an authorized LiftMaster reseller and installer, we proudly offer professional installation and full support for LiftMaster openers.
🔄 Manufacturer Warranty (Typical for LiftMaster models):
Motor – Lifetime (on select models)
Parts – 1 to 5 years, depending on model
Accessories (Remotes, Sensors) – 1 to 5 years, depending on model
🔧 Our Labor Warranty:
Labor on Installation – 1 Year
If there’s a malfunction due to our installation, we’ll fix it at no charge during the first year.
Issues related to product defects will be covered under LiftMaster’s warranty—we’ll help you process the claim.
🚪 New Garage Door Installations
We proudly install high-quality doors with strong warranty coverage from both the manufacturer and our own labor team.
✅ Manufacturer Warranties (C.H.I. Doors):
Door Panels – Lifetime Warranty (from C.H.I.)
Hardware – 6 Years (from C.H.I.)
Springs – 3 Years (from C.H.I.)
🔧 Our Labor Warranty:
Installation Labor – 3 Years from date of installation
If something goes wrong due to our work, we’ll fix it promptly at no cost to you.
⚠️ Policy Abuse Disclaimer
We love our customers and enjoy being helpful, but please note:
If we notice repeated service calls for unrelated, preventable, or non-existent issues, we reserve the right to charge a standard service call fee per visit.
We’re always happy to stop by and say hi — but each visit requires time, travel, and resources. Thank you for understanding and helping us keep our service efficient for everyone.
📞 How to Claim a Warranty
No registration is required to claim your warranty. We maintain detailed records of all work performed, including date, product, and scope of service.
To claim your warranty:
Just call us at (949) 209-9911, or
Email us at help@doorgi.com
We’ll verify your service history and schedule a free service call if the issue falls under warranty.